FAQs
How long is shipping?
Shipping typically takes between 5 - 7 working days but in some instances may take a touch longer due to where you are in the world.
All of our items are made to order so dependant on how busy our printing team are your order may take a little longer to arrive. But in most cases a 5-7 day turnaround is what we aim for.
Printing our items this way helps to reduce waste and cut down on overproduction.
Can I change or cancel my order?
If you wish to change or cancel your order please email underratedundies@gmail.com as quickly as possible as there is a small time frame between us receiving your order and sending it off for printing.
How do I choose my size?
Our items fit true to size so order what you'd normally wear!
What if I want to return my item?
All of our products are made to order to help reduce waste by eliminating over production.
Therefore we don't take returns on orders where you ordered the wrong size, design or colour.
We can compensate if your order arrived damaged or significantly later than expected.
Do you ship internationally?
We ship all over the world and charge a flat fee regardless of where you are. All orders are sent tracked.
How do I track my order?
After your order is printed and shipped you will recieve tracking details via the email address you provided at checkout.
If you cannot locate your tracking number please email your order number to underratedundies@gmail.com and we will be more than happy to assist.